Privacy Policy

Last updated: 2026-02-16

1. Introduction

Tenex is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

2. Information We Collect

We collect the following types of information:

  • Account information: name, email address, and password when you register.
  • Property data: property details, lease information, and related documents you upload.
  • Payment information: billing details processed securely through our payment provider. We do not store your full payment card details.
  • Communication data: messages and issue reports submitted through the platform.

3. Analytics & Tracking

Tenex uses Umami for website analytics. Umami is a privacy-focused analytics tool that:

  • Does not use cookies or any form of persistent tracking.
  • Does not collect any personally identifiable information.
  • Does not track users across websites or sessions.
  • Is fully GDPR compliant and respects your privacy by default.

4. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain the service, including property management, lease tracking, and payment confirmation.
  • To communicate with you about your account, updates, and support requests.
  • To ensure the security and integrity of the platform.
  • To comply with legal obligations.

5. Data Sharing

Tenex does not sell, trade, or rent your personal information to third parties. We may share data only with: service providers necessary to operate the platform (e.g., hosting, payment processing), or when required by law.

6. Data Retention

We retain your personal data for as long as your account is active. If you delete your account, your data will be permanently removed within 30 days, except where retention is required by law.

7. Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Request a copy of your data in a portable format.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is transmitted over encrypted connections (HTTPS).

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through a notice on our platform.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at your-email@example.com.